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Compliance and Security Policy
Last Modified: February 15, 2025
Introduction
This document outlines the compliance and security policies for AviatorJonah's operations, with a particular focus on protecting customer data and ensuring secure payment processing.
Data Protection and Privacy
Customer Data Protection
- All customer data must be encrypted at rest using AES-256 encryption
- Personal Identifiable Information (PII) must be stored separately from transactional data
- Customer data access is granted on a need-to-know basis only
- Regular data protection audits must be conducted quarterly
Data Retention
- Customer transaction records are retained for 7 years
- Payment information is never stored locally
- Inactive customer accounts are archived after 2 years of inactivity
- All archived data must be encrypted and stored in secure offline storage
Payment Processing Security
PCI Compliance
- Maintain PCI DSS compliance for all payment processing
- Annual PCI compliance audits are mandatory
- All payment processing must be handled by PCI-compliant third-party processors
- Regular security scans and penetration testing must be conducted
Transaction Security
- All payment transactions must use secure protocols (TLS 1.3 or higher)
- Implement robust fraud detection mechanisms
- Monitor transaction patterns for suspicious activity
- Maintain detailed transaction logs for audit purposes
Access Control
Authentication Requirements
- Multi-factor authentication (MFA) mandatory for all system access
- Strong password policies enforced with minimum 12 characters, including uppercase, lowercase, numbers, and symbols
- Regular password rotation requirements
- Session timeout after period of inactivity
Authorization Controls
- Role-based access control (RBAC) implementation
- Principle of least privilege enforcement
- Regular access review and audit
- Immediate access revocation for terminated employees
Infrastructure Security
System Security
- Regular security patches and updates
- Network segmentation and firewalls
- Intrusion detection and prevention systems
- Regular security assessments and vulnerability scanning
Data Center Security
- Physical access controls
- Environmental controls
- Redundant power and cooling
- 24/7 monitoring and surveillance
Incident Response
Response Procedures
- Documented incident response plan
- Defined roles and responsibilities
- Communication protocols
- Regular incident response drills
Breach Notification
- Customer notification procedures
- Regulatory reporting requirements
- Documentation requirements
- Post-incident analysis
Compliance Monitoring
Audit Requirements
- Regular internal audits
- Annual external audits
- Continuous compliance monitoring
- Documentation of findings and remediation
Reporting
- Regular compliance reports
- Key metrics tracking
- Risk assessment updates
- Compliance dashboard maintenance
Vendor Management
Vendor Requirements
- Security assessment of vendors
- Compliance verification
- Regular performance review
- Contract security requirements
Ongoing Monitoring
- Vendor compliance tracking
- Security update requirements
- Incident reporting procedures
- Regular security reviews
Training and Awareness
Security Training
- Mandatory security awareness training
- Role-specific technical training
- Regular security updates and briefings
- Testing and certification requirements
Compliance Training
- Regular compliance training
- Documentation of completion
- Updates on regulatory changes
- Verification of understanding
Policy Review and Updates
Review Schedule
- Annual policy review
- Ad-hoc updates as needed
- Change management procedures
- Communication of updates
Enforcement
- Compliance monitoring
- Violation reporting
- Disciplinary procedures
- Documentation requirements
Contact Information
For all security-related inquiries, incident reports, or compliance questions:
[email protected](monitored 24/7)
Emergency Contact:
1 (844) FLY-5500