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Compliance and Security Policy

Last Modified: February 15, 2025

Introduction

This document outlines the compliance and security policies for AviatorJonah's operations, with a particular focus on protecting customer data and ensuring secure payment processing.

Data Protection and Privacy

Customer Data Protection

  • All customer data must be encrypted at rest using AES-256 encryption
  • Personal Identifiable Information (PII) must be stored separately from transactional data
  • Customer data access is granted on a need-to-know basis only
  • Regular data protection audits must be conducted quarterly

Data Retention

  • Customer transaction records are retained for 7 years
  • Payment information is never stored locally
  • Inactive customer accounts are archived after 2 years of inactivity
  • All archived data must be encrypted and stored in secure offline storage

Payment Processing Security

PCI Compliance

  • Maintain PCI DSS compliance for all payment processing
  • Annual PCI compliance audits are mandatory
  • All payment processing must be handled by PCI-compliant third-party processors
  • Regular security scans and penetration testing must be conducted

Transaction Security

  • All payment transactions must use secure protocols (TLS 1.3 or higher)
  • Implement robust fraud detection mechanisms
  • Monitor transaction patterns for suspicious activity
  • Maintain detailed transaction logs for audit purposes

Access Control

Authentication Requirements

  • Multi-factor authentication (MFA) mandatory for all system access
  • Strong password policies enforced with minimum 12 characters, including uppercase, lowercase, numbers, and symbols
  • Regular password rotation requirements
  • Session timeout after period of inactivity

Authorization Controls

  • Role-based access control (RBAC) implementation
  • Principle of least privilege enforcement
  • Regular access review and audit
  • Immediate access revocation for terminated employees

Infrastructure Security

System Security

  • Regular security patches and updates
  • Network segmentation and firewalls
  • Intrusion detection and prevention systems
  • Regular security assessments and vulnerability scanning

Data Center Security

  • Physical access controls
  • Environmental controls
  • Redundant power and cooling
  • 24/7 monitoring and surveillance

Incident Response

Response Procedures

  • Documented incident response plan
  • Defined roles and responsibilities
  • Communication protocols
  • Regular incident response drills

Breach Notification

  • Customer notification procedures
  • Regulatory reporting requirements
  • Documentation requirements
  • Post-incident analysis

Compliance Monitoring

Audit Requirements

  • Regular internal audits
  • Annual external audits
  • Continuous compliance monitoring
  • Documentation of findings and remediation

Reporting

  • Regular compliance reports
  • Key metrics tracking
  • Risk assessment updates
  • Compliance dashboard maintenance

Vendor Management

Vendor Requirements

  • Security assessment of vendors
  • Compliance verification
  • Regular performance review
  • Contract security requirements

Ongoing Monitoring

  • Vendor compliance tracking
  • Security update requirements
  • Incident reporting procedures
  • Regular security reviews

Training and Awareness

Security Training

  • Mandatory security awareness training
  • Role-specific technical training
  • Regular security updates and briefings
  • Testing and certification requirements

Compliance Training

  • Regular compliance training
  • Documentation of completion
  • Updates on regulatory changes
  • Verification of understanding

Policy Review and Updates

Review Schedule

  • Annual policy review
  • Ad-hoc updates as needed
  • Change management procedures
  • Communication of updates

Enforcement

  • Compliance monitoring
  • Violation reporting
  • Disciplinary procedures
  • Documentation requirements

Contact Information

For all security-related inquiries, incident reports, or compliance questions:

[email protected]

(monitored 24/7)

Emergency Contact:

1 (844) FLY-5500